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Your Terms & Conditions

Promotion Terms for September 2020 giveaway

1. Promoter: Your Home of Newark ltd, trading from  Units 10 and 11 Beaumond Cross Retail Park, Newark NG24 4XG (registered address 3 Greetwell Lane, Nettleham, Lincoln LN2 2PN)
2. This Promotion is only open to residents of Great Britain aged 18 or over, excluding anyone professionally connected with this Promotion. No entries from family members of directors or staff of Your Home of Newark ltd.Max 1 entry per purchase.
3. Maximum of one entry per itemised receipt for each person, per week.
4. Purchase Period for 1 in 20 giveaway. Purchase any Product between 00:01 BST on the  25th August 2020 and 30th September 23:59 BST inclusive for a 1 in 20 chance of getting your money back.
5. No purchase necessary for £2,000 giveaway.
6. To Enter the £2,000 giveaway  like our Facebook page (link below) Share our post on your own Facebook timelinePop into store and register Sit back and wait until end of September to see if you've won, we will do a live draw on our Facebook page at 10am on 1st October, 2020
7. To enter the 1 in 20 free promotion, simply purchase any item in store upto the end of September 2020. Live draws on our Facebook page  will take place for every 20 orders we sell. We will contact you beforehand to let you know when the draw is taking place which will take place live on our Facebook page.
8. Winner Selection For 1 in 20 : 1 in every 20  customers who purchase from us during the qualifying period will be randomly selected as a winner via an independent computer algorithm. Everyone has the same chance to win up to a maximum of £2,000.
9. Winner section for £2,0000 giveaway. Live draw will take place at 10am on 1st October 2020. One winner of £1,000, one winner of £500 and 2 winners of £250 will be randomly selected by our independent computer algorithm.
10. Winner Notification. Entrants will be notified immediately via email or phone should they be successful in the 1 in 20 giveaway or the £2,000 giveaway.
11. A Participant may only be entered once for the 1 in 20 free offer, and once for the £2,000 giveaway.
12. For any promotional queries contact the promotional helpline: Tel: 01636 859111
13. The Rewards are not transferable or exchangeable and cannot be redeemed for any other form of compensation except that in the event of circumstances outside of its control the promoter reserves the right to substitute a similar reward of equal or greater value.
14. Any entry must be made directly by the person entering the Promotion. Bulk entries from trade, consumer groups or third parties will not be accepted.
15. The Promoter reserves the right to refuse to award a reward or withdraw reward entitlement and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions, the spirit of the promotion, any instructions forming part of this promotion's entry requirements or otherwise where a participant has gained unfair advantage in participating or won using fraudulent means.
16. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. Your personal details will at all times be kept confidential and in accordance with current data protection legislation.
17. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these terms and conditions and the remaining clauses shall survive and remain in full force and effect.
18. The Promoter's decision is final with regard to all promotional matters and no correspondence will be entered into.
19. This promotion is governed by English law and is subject to the exclusive jurisdiction of the courts of England and Wales

Who are we and how to contact us?

Your Home of Newark Limited is registered in England, Vat Number 342 8131 20, Company Number 12468575, with our registered office at Beaumond Cross, Portland Street, Newark-on-Trent, Newark, NG24 4XG. Yourhomenewark.co.uk is authorised and regulated by the financial conduct authority for consumer credit. For correspondence please contact enquiries@yourhomenewark.co.uk or call us on 01636 859111.

Our Terms

These terms of use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Yourhome of Newark limited (“we/us/our”), concerning your access to and use of the https://yourhomenewark.co.uk website as well as any other media form, media channel, mobile website, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agree to be bound by all these terms of use. If you do not agree with all these terms of use, then you are expressly prohibited from using the site and you must discontinue use immediately.These terms and conditions of trading apply to all contracts between Yourhomeofnewark Limited and/or our subcontractors (‘us/we/our’) and the customer (‘you/your’) in relation to all sales of our products and services.

Terms and conditions of supply

By placing an order through our site, you warrant that:·      
You are legally capable of entering into binding contracts·      
You are at least 18 years old·      
You are resident in the UK

We may make changes to our site

We reserve the right to update these Terms from time to time by posting the updated version on our Website, at which point they will apply to any future orders made (but will not affect any existing orders). Examples of reasons for change include changes to our products, prices, guarantee or delivery terms, changes to our business needs or supply structure, or for technical or legal reasons.

Entire Agreement

These Terms constitute the entire agreement between Company Name and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Need help? Contact Us.

Returns and refunds


Cancellations and consumer rights

You have the right to cancel your order withing 14 days of purchase. Further advice about your legal right to cancel the Contract is available from your local Citizen’s Advice Bureau or Trading Standards Office.To cancel your contract please contact the store on 01636 859111 or email enquiries@yourhomenewark.co.uk. We will then email you to confirm your cancellation.

Returning your order

Here at Your Home we hope you like your new purchase, however if you change your mind you can still return them back to us within 14 days of receiving your goods. Goods must be returned in a saleable condition using suitable protective packaging, please take note that we you to take care of the items whilst they are in your possession. We may charge a small fee to collect your returned item. The small fee will be dependent on the criteria of the product including size, made to order and location of delivery.

Who are we and how to contact us?

Yourhome of Newark Limited is registered in England, Vat Number 342 8131 20, Company Number 12468575, with our registered office at Beaumond Cross, Portland Street, Newark-on-Trent, Newark, NG24 4XG. Yourhomenewark.co.uk is authorised and regulated by the financial conduct authority for consumer credit. For correspondence please contact enquiries@yourhomenewark.co.uk or call us on 01636 859111.

Made to order furniture and sofas

These special items cannot be cancelled once they have been manufactured, however in some special circumstances we may still be able to take return of these items, but a restocking fee of up to 40% may be applicable.

Refunds

If you change your mind, we will happily arrange collection of your purchase which is a chargeable service, dependant on size and value of your order. Once we received the items back and inspected them, then the refund will be issued.

Furniture disposal

When you purchase items from Your Home, we may be able to offer this service and collect your old furniture for disposal. We will safety recycle and dispose of the items. This will be a chargeable service starting from £40.

Guarantees

All the products you purchase from Your Home come with a minimum of 1 year guarantee, some suppliers offer extending guarantees and warranties. You may wish to enquire directly with us to confirm. Terms and conditions for the sale of goods via our website or phone transaction.

Complaints

In the unlikely event you may have a complaint please contact our store directly so we can resolve this

Terms  

1.1.   The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.            
1.2.   Any order you place with us is not accepted until we have provided you with a written sales order confirmation (by email, post or in person).    
1.3.   Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document issued by us is subject to correction without any liability on our part.    
1.4.   If we accept your Order, these Terms will form the basis of the Contract between us. You should print a copy of these Terms otherwise save them for future reference. We suggest you also keep a copy of the order confirmation email.      
1.5.   If we do cancel your order we will notify you by email and will refund to you any sum paid by you to us in respect of the contract as soon as possible, and in any event within 14 days of the cancellation of your order.        
1.6.   If you want to make any changes to your order, e-mail us or telephone us on 01636 859111 for further assistance. Please note that when products are ordered at different times, we cannot guarantee colour matching due to variations between batches. Changing an order may cause a delay with your delivery time and may alter the price you have been quoted.        
1.7.   Our images (including photographs and videos) of goods displayed on our Website are for illustrative purposes only. They may not be representative of the actual size of the Goods. Also, we cannot guarantee that the way your computer displays colours will accurately reflect the colours of the Goods.            
1.8.   As a consumer, you have legal rights in relation to Goods that are faulty or not as described. Contact your Citizens' Advice Bureau or Trading Standards Office for more information. These Terms do not affect your legal rights. A manufacturer's guarantee also applies to some of the Goods we sell. Please ask for full details of any manufacturers guarantees

Pricing and Payment

2.1. Prices on our Website are given in pounds sterling. Prices include VAT and any other applicable taxes but exclude delivery charge. We will ensure that the prices stated on the website are accurate and up to date. In the event of any pricing errors, you will be notified by email or telephone and we will give you the opportunity to re-confirm your Order at the correct price.
‍2.2. You will be able to purchase our products instore and via telephone. Your chosen payment type, (Debit card, credit card or PayPal) will be charged when you submit your order in store or via telephone whether you are paying in full or have only chosen to pay a deposit. This includes deposits prior to the finance application if chosen and therefore regardless of the finance applications loan decision.
‍2.3. Depending on how you choose to pay, your payment may be subject to validation checks and/or third-party authorisations
‍2.4. We reserve the right to decline all or part of any payment for whatever reason and should this occur we will contact you with these details

Delivery and collection of goods

3.1. We will deliver the goods to you, using the address you provided at the time of purchase.
‍3.2. We aim for you to collect the goods in an agreed time stated in the initial sale agreement, we will offer our delivery service in a 20-mile radius. Please note that our delivery times may differ due to lead times and stock levels from our suppliers.  
‍3.3. Once your order is complete and has arrived in store, (if ordered from a supplier) we will inform you of the process via email and arrange a delivery/collection time
‍3.4. Our storage facilities are for transit purposes only and we cannot afford to leave items there for a long period of time
‍3.5. Where applicable we will assemble your items, in the exact room you have chosen for an additional fee
‍3.6. Once we have delivered your item and the proof of delivery paperwork you become the owner of the items