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Your Delivery Information

How Will My Order be Delivered?

We will send your order using the fastest, safest and most reliable delivery method possible. We will select the appropriate delivery method and carrier when you order. Our prices for delivery reflect the size of product, the value of your order and the level of service you require. We want to offer our customers the best value for money prices we possibly can and give you the choice of collection, delivery only, or delivery and assembly.

Delivery Methods: Collection

We will place your order with our trusted manufacturer partners, and arrange for delivery to our store in Newark – We will keep you informed every step of the way, and contact you when the item arrives.You simply collect from our premises, and take home yourselves. This is a FREE service, and many of our customers choose to do this to take advantage of the low prices this allows us to offer you – many retailers simply add the price of delivery into their products, and you are paying for delivery whether you like it or not!

Delivery Methods: Small Parcel Delivery

Your items will be delivered by one of our parcel carriers to your front door. Upon dispatch, we will notify you via email with the estimated day of delivery and tracking number. (this will be for smaller items, where it is possible for one person to deliver to Your Home)

Delivery Methods: Doorstep Delivery

Some larger items will be delivered by our Two Person delivery team to the entrance door of your dwelling, delivering over the threshold into Your Home. This service is simply a drop off into Your Home, and you will be required to assemble your purchase and remove all packaging yourselves – this service is offered FREE for all orders above £500 anywhere within the a 50 mile radius of Newark town centre. Orders below £500 in value can be delivered at the discounted rate of £20 per delivery.

Room of Choice and Assembly Delivery

Due to the current pandemic our assembly service will differ from our standard procedure. Please contact our showroom on 01636 859111 or alternatively email us at enquiries@yourhomenewark and we will arrange the best possible solution for you regarding room of choice and assembly.

Need help? Contact Us.

Returns and Cancellations

For all returns and cancellations please contact our showroom on 01636 859111, or email us at Enquiries@yourhomenewark.co.uk. We want you to be delighted with your product and will work with you to arrange a suitable replacement, carry out a fully guaranteed repair, or cancellation of your order. We comply with all legislation and legal requirements and promise to work with you to reach a satisfactory outcome.